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State Bank of India (SBI) has made a reference to its customers. Since the inception of online services many tasks have become easy.

Atm
State Bank of India (SBI) has made a reference to its customers. Since the inception of online services a lot of things have become easy. Even now a bank account can be opened online. Not only that, ATMs have also become very high tech. Not just withdrawing money .. Most things can be done at ATM. Also, now instead of going to the branch to make a deposit you can deposit money from the cash deposit machine anytime within 24 hours.
But, many times in ATM cash deposit machines your work stops in the middle due to technical reasons. For example .. When you withdraw money from an ATM .. Money will be deducted from the account. But you will not get the money. Similarly now cases are coming up regarding cash deposit machine. The customer deposited the money in the machine. But the money was not credited to his account. In such a case the money will not be credited to your account. Have you ever had a problem like this? What to do when such a problem arises .. so that you can get the money back.
The same thing happened in the case of a customer recently. He deposited the money in the account with the help of cash deposit machine. But the money was not credited to the account. The customer then lodged a complaint with the SBI via Twitter. On this, information was given on behalf of the SBI official Twitter handle. How to complain about it. The bank said the complaint could be lodged online.
machine. We will look into the matter. Alternatively, you may also call on SBI’s helpline number i.e. 1800 11 2211 (toll-free), 1800 425 3800 (toll-free) or 080-26599990 8am to 8pm to register your complaint. (2/2)
— State Bank of India (@TheOfficialSBI) August 19, 2021
How to complain?
According to the information given by the bank ‘Dear Customer, you can go and complain about it in the General Banking / Branch Related Category Exiting Customer // MSME / Agri / Other Grievances in which also write the transaction date, amount, beneficiary account number, CDM location. Alternatively, customers can lodge complaints on SBI Helpline number 1800 11 2211 (toll free), 1800 425 3800 (toll free) or 080-26599990 from 8pm to 8pm.
SBI has done the job of installing ADWM in various places for the customers, which makes it very easy for the customers to withdraw money from ATMs. It is a machine like ATM. Instead of withdrawing money through this machine, it was used to deposit money. That is, you can deposit cash from here into any SBI account without going to the bank. But, now money can also be withdrawn through these machines. The bank informed the customers that money could also be withdrawn from there.
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